Returns & Exchanges
At Gunpla Style, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Package Your Items
Place the unwashed and unworn items with original tags still attached into their original packaging to ensure a safe transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing